Government worker using a digital system

Government playbook to ensure better value from digital services overhaul

An estimated £46bn is to be spent on digital projects across public sector this year. To ensure taxpayer money is best used and investment supports the Levelling Up agenda, the Government have published a new playbook.

Bringing together expertise from across government and industry, the Digital, Data and Technology Playbook provides an 11-point guide to delivering cost-effective, impactful digital services.

The digital overhaul is also aimed at supporting job growth across the UK.

As our society becomes increasingly digitally-driven and connected, the ability to deliver high quality public services in the online world is increasingly important.

Young public sector worker using a laptop

However, this must be achieved in a way which also prioritises value for money, as public sector budgets become increasingly complex.

A number of methods are touched on in the report to support digital teams to improve efficiencies and cut costs rather than quality, such as improving supplier relationships and reducing legacy IT issues.

Interoperability is another key hallmark flagged, with all new digital products bought by government needing to be able to work with existing systems, enabling the effective sharing of data across suppliers and departments in reusable and open formats.

The new government playbook also seeks to break down barriers for small and medium-sized (SME) businesses, urging teams delivering government-ran digital services to focus on ways SMEs can be involved in the project.

Often, due to their nature, SMEs are able to provide agile and innovative digital solutions to particular challenges.

Young worker using a PC

One of the goals of this Government’s digital approach is to make it easier for public sector organisations to work with SMEs, as well as helping those smaller businesses to take advantage of tender opportunities and drive job growth across the country.

Minister for Brexit Opportunities and Government Efficiency Jacob Rees-Mogg said: “This Playbook will draw on the wealth of digital expertise at our disposal to produce better services at lower cost.

“This will go hand-in-hand with a new procurement regime that takes advantage of our position outside the European Union, offering more opportunities for small businesses to bid for government contracts, encouraging greater innovation in public services and ultimately delivering better value for taxpayers.”

Learn more about improving digital services. Download the Digital, Data and Technology Playbook here.

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PSE365: Public Sector Digital Transformation Virtual Event | 15 Sept 2022

PSE has created a full calendar of events to address the most important issues that influence the delivery of public sector services. 

Over 365 days you’ll have the opportunity to hear from a range of highly motivating, informative and inspirational speakers. These speakers will equip you with knowledge and unique insight to enable you to overcome the challenges that you face.

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Webinar: Driving sustainability & value through technology end-of-life

End-of-life is often overlooked yet is equally as important to a digital strategy, but what happens to end-of-life technology? What is the impact on the environment, net zero targets? What is the financial impact, is value for money for the taxpayer simply discarded and destroyed along with the technology?
 

Join us on 13 September between 2:00pm-2:45pm where we look to address the lifecycle of a digital strategy with a focus on end-of-life using examples, achieving efficiency, increased sustainability and delivering cost savings.


Guest Panellists:

Adam Turner, Head of Government and Public Sector Sustainable ICT and Digital, DEFRA
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Fredrik Forslund, Vice President, Enterprise & Cloud Erasure Solutions, Blancco
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