Kent County Council

Kent County Council to provide 2,000 videophones to vulnerable residents

Kent County Council is rolling out around 2,000 videophone systems to help elderly or vulnerable residents to access digital support and solutions.

It comes in the form of a £1.5m contract and will connect digitally disadvantaged residents and those with a learning disability in Kent with virtual care and health consultants, as well as video contact with family and friends.

The “one-touch” secure, tablet-type device is set up remotely and delivered to those who may still be shielding at home or more vulnerable to the virus.

The ability to video call the individual’s support network will give council support staff the ability to monitor the needs of residents and allow residents to feel safe and supported from home.

Clair Bell, Kent County Council’s Cabinet Member for Adult Social Care & Public Health, said:

“This assistive technology will give some of our most vulnerable residents greater independence and help care staff to support them at this very challenging time.

“The video phone is delivered direct to the person’s home, ready to go, straight out of the box. It enables carers to monitor care needs and check on the safety and wellbeing of their clients, who themselves are able to utilise the equipment for a variety of online activities such as ordering shopping and prescriptions, as well as connecting with their family and friends by video call.

“The system is proving to be particularly effective during the Covid-19 pandemic, reducing the need for face-to-face contact and limiting hands-on care to just essential tasks.

“I am delighted that KCC is investing in this technology which will bring many benefits to both the care workforce and those we support to live independently at home.”

Residents who feel like they or a friend or relative could benefit from a Video Carephone and already receive council care and support are being asked to contact the council to find out more.

Image: KCC/ Mr Robert Greenfield using his video carephone.

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