The concept of multi-skilling offers multiple advantages, including simplifying procedures, refocusing training funds, and providing personnel with the necessary skills and knowledge to carry out various duties, especially at times of staff shortages and limited resources to hire new people. There is also a disadvantage to multi-skilling in that employees may feel overworked as a result of learning numerous talents in addition to their present ones. How can leaders handle this efficiently while ensuring that employees do not feel abandoned or overworked?
James Biddlestone, Head of People and Transformation, Mansfield District Council
Dr Kate Reynolds, Assistant Director for Lifelong Learning and Employability, Birmingham City Council
Aisling Diamond, Deputy Medical Director - Education & Workforce at Southern Health and Social Care Trust
Anna Mimms MBE, Head of Employment Skills & Adult Education for Derby City Council