Nurse and patient bumping elbows in a care home, with face coverings on.

State of Care report highlights fragmented care system

The health and social care regulator, the Care Quality Commission has released its annual State of Care report with a particular focus on Pre vs. Post Covid care.

The report, which primarily focuses on  highlights that problems that existed before the Coronavirus pandemic hit, are still affecting the care sector.

In 2017, the annual report noted that more local collaboration was needed throughout the care sector to ensure that the quality of care was of a high standard. The report stated that “services had to think beyond their traditional boundaries and reflect the experience of the people they support.”

In 2018, the report pointed out that ineffective coordination was leading to a fragmented care service, recognising the “huge importance of local health and care systems that work closely together, of collaboration among providers and local organisations to put people at the centre of their care.”

While the 2019/20 report highlights that overall, the quality of care being received is of a good standard, it highlighted that the problems pointed out in 2017 and 2018, are still persistent across the sector.

The CQC made note that digital innovations had been pushed through as a result of Covid-19, with GP “practices moving rapidly to remote consultations”. This can have a negative impact on some, with work being needed to ensure that those without sufficient internet access aren’t left behind.

The report ends by addressing the opportunities that have come from the pandemic; by highlighting issues and being forced to adapt, great things can happen.


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