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The evolving landscape of business technology: staying ahead of the curve

Is your organisation’s digital infrastructure ready to keep up with evolving technology? 

Our latest Trends Report, based on a survey of over 6,600 senior decision makers and over 100 employees in UK organisations, reveals that 85% believe their current infrastructure fully supports their business model. However, many acknowledge the faster pace of technological advancements and are less confident that the solutions currently in place will be as effective in the future. 

In a world where technology is evolving faster than ever before, yesterday’s innovations are today’s norms. Artificial intelligence (AI), in particular, has taken over every field imaginable, revolutionising how business is done. By optimising data processing, automation, and decision-making capabilities. AI has catalysed significant growth and unparalleled efficiency for businesses. It has not only altered consumer behaviour but also transformed the whole ecosystem at an unprecedented level. In this dynamic landscape, it is imperative for businesses to adapt swiftly to stay afloat. 

Why your business should adapt to changing technologies. 

In this digital age, for individuals, being tech-savvy is not merely a novelty, it is an essential life skill. The same applies to businesses. Let's understand why it's crucial for organisations to plan ahead and be future-ready in order to stay up to date with ever-changing technology. 

Notch up efficiency and productivity 

Introduction of AI has ushered us in era of functional transformation and supercharged growth. It has been instrumental in automating tasks, streamlining processes, and optimising resources. Furthermore, it has enabled data-driven decision making that certainly outweighs the traditional intuitive approaches, empowering leadership to make well-informed choices. Businesses adopting digital and AI solutions often experience improved cost efficiency, increased productivity, and enhanced quality of their products and services. 

Get cutting edge over competition  

Our Trend Reports from the covid and post-pandemic years have clearly underscored the immense benefits of digital readiness. Organisations who had embraced digital solutions even before and those that were quick enough to pivot and adapt, were able to excel in the new remote and hybrid working environment.  

Organisations that fail to keep up with technological advancements risk falling behind competitors who leverage these technologies to gain a competitive edge. Staying ahead of your competitors in adopting new tech can position you as a market leader. 

Elevate customer engagement & satisfaction 

Today, technology is an integral part of everyday life for most people. It has evolved into an expected form of customer engagement across virtually every field. Consumers hope for a seamless digital experience from start to end and expect real-time responses throughout. Meeting these expectations with effective digital solutions is no longer a choice but a necessity. Businesses lacking a digital presence may be perceived as outdated and ill-prepared for the current market, potentially leading to the loss of customers and a tarnished reputation. 

Shield your business: the cybersecurity imperative 

As technology continues to evolve, cyber threats are also becoming more dangerous and complex. Therefore, cybersecurity is a critical area that demands unwavering attention and up-to-date security solutions that are on par with the latest technology. This is essential to safeguard your customers' data and maintain their trust in your organisation's security and reliability. 

 Innovation serves as the catalyst for change and growth within any company. Businesses that embrace change as an opportunity, rather than a challenge, can unlock new avenues for growth and prosperity. Shift in technology and, consequently, in businesses is inevitable. Rather than resisting these, it's wise to be at the forefront, leveraging them to your advantage. Our Annual Trends Report focused around the rise of AI, and offers valuable insights from business insiders. Download it to gain a deeper understanding of how businesses are adapting and thriving in the era of the AI boom.


Image credit: iStock

PSE December/January 2024

PSE December/January 2024

Northumberland’s climate change resource is empowering the next generation

Dive into our latest edition for December/January. Discover insightful articles on climate change, innovation in nuclear decommissioning, fostering collaboration, and more.



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Public Sector Executive Podcast

Ep 48. Achieving Net Zero - Cllr Abdul Jabbar - Oldham Council

As central government aims for the UK to be net zero by 2050, councils around the country make plans for how to reduce emissions. This episode’s guest, Oldham’s Councillor Abdul Jabbar outlines the importance of coming together to reduce the nation’s carbon footprint, the benefits of achieving net zero, and how Oldham Council are working to do just that.

Touching on the role that the public sector can play in sustainability, Cllr Jabbar said:

“I think it’s really important that the public sector gives true leadership in this space. I think something like one third of the carbon emissions in the country come from the public sector, so obviously we’re a big polluter in terms of the emissions.”

Councillor Jabbar also spoke about challenges being faced by organisations:

“I think the biggest one has been finance. Clearly the local government sector in particular has had its grants cut from central government by a huge amount and that’s had a very big impact in terms of our plans to take forward projects in relation to climate change, so that’s a major issue.”

To hear what Cllr Jabbar has to say about the mission to achieve net zero carbon emissions, listen to the latest episode of the Public Sector Executive Podcast.

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