Woman using google maps to plan her journey

Digital innovations improving transport links

Cheaper, safer and more accessible journeys are on the horizon, thanks to new government guidance that has been launched today.

The new Mobility as a Service (MaaS) code of practice is aimed at app developers and companies to ensure that they are offering more streamlined journeys for travellers and commuters, as well as making sure that the technology is available to everybody. Use of Mobility as a Service is already in use in some apps, being used to bring data together from multiple forms of transport to offer a streamlined experience and better options for travellers, all in one place.

App platform providers are being encouraged to consider accessibility needs when the are suggesting their routes, helping to outline wheelchair accessible routes and stations, as well as step-free options for any journeys that are being made. Alongside this, a recommendation has also been made for app providers to consider the personal safety of users when routes are being suggested, an example of this is allowing people to choose the types of roads that they use, especially well-lit main roads. Another benefit to improving the technology and data use could also provide the option for a user to share their live location with a contact whilst they undertake their journey.

Jesse Norman, Technology and Decarbonisation Minister, said:

“New technologies are transforming how we travel, making journeys easier for those with disabilities and connecting rural towns and villages better, among much else.

“With the new code of practice, the Department for Transport (DfT) is encouraging app providers to make the most of the new technology, helping to ensure potentially vulnerable groups and communities are not left behind.”

Journeys can be made more convenient through MaaS technology as planning and payment can also be brought together into one app, with people being given the options that would help them tailor their journey to their specific needs. This could also have the added benefit of lowering costs for people that are travelling.

This guidance comes as use of transport continues to develop, as people change their habits – seen in increased use of public transport and rental bikes. Due to this, the government is encouraging companies to develop platforms that bring all forms of transportation into one place to allow for a more accessible journey. This would have the knock-on effect of helping bring the cutting edge of technology into transport and help to achieve the government’s aim of growing the economy.


Image credit: iStock


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