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Bad management ‘tolerated’ in leaders – CIPD

A lack of appropriate training can lead to leadership problems, new research from the Chartered Institute of Personnel and Development (CIPD) suggests.

According to a new survey, 36% of line managers have not received any training for their role, and that 28% of companies did not take any action when they received poor feedback on line managers. 48% said that managers were promoted based on their performance record rather than their people management skills.

The CIPD is calling for businesses to clarify roles and expectations for managers, and rigorous assessment procedures and relevant incentives to be implemented.

Ksenia Zheltoukhova, research associate at CIPD, said: “We hear organisations lament the lack and quality of leaders, but we aren’t seeing evidence of their commitment to drive good leadership and management practices.

“For 29% of managers in the CIPD survey ‘other priorities’ stand in the way of ensuring that the interests of the team members are supported, raising questions about the priorities that managers– and the organisations – attach to the wellbeing of their staff. These findings are a wake-up call for businesses to re-align the systems and structures in place in their organisations to support leadership development.

“Businesses address issues such as poor customer service or faulty machinery straight away, whereas bad management across organisations is tolerated to a shocking degree.  

“It’s time for business to identify and address the roots of bad management, recognising that a more consistent approach to training and supporting leaders at all levels of an organisation is needed to drive sustainable performance.”

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