Audit, Inspection and Safety

10.12.14

CQC orders immediate closure of unsafe and dirty nursing home

The CQC ordered the immediate closure of a care home in Surrey after inspectors found residents were “at significant risk of harm”.

Police officers assisted the CQC with the closure of Merok Park Nursing Home in Banstead on Tuesday after a comprehensive inspection from the care watchdog that took place on 28 November and 1 December.

Adrian Hughes, deputy chief inspector of adult social care in the south for the CQC, said: “We have taken urgent action today to remove CQC registration from Merok Park Nursing Home in Banstead, Surrey, because of concerns that the people living there are at significant risk of harm.”

Inspectors found a number of serious issues, including an “overpowering” smell of urine as well as a general dirty environment.

According to the inspection report residents were not being supported to eat, were being washed in cold water, had inappropriate beds that could cause pressure sores and several residents were trapped upstairs for weeks due to a broken lift that had not been repaired.

Some staff at the home were also found to have not had criminal records checks and were working up to 60 hours a week, while not enough were on duty and relevant training had not been given.

Hughes added: “Taking any decision which causes people to leave their homes is always difficult at any time of year – but it is our view, shared by other agencies, that it was no longer safe for people to remain in Merok Park. The level of concerns we had here were rare, and robust action was needed. The local authority and the CCG are in the process of moving people to other services, and we are continuing to monitor the situation.”

Merok Park is run by Soondressen Cooppen and his wife Maleenee, according to the CQC website, which also lists them as running the Faygate House care home in Sutton, south London. Soondressen Cooppen is also listed as the sole owner of Grantley Court Nursing Home in Sutton.

In November Cooppen was served by seven improvement notices by the Health and Safety Executive for failing to put in place arrangements to manage risks to people who use bed rails, and for not adequately controlling the risk of legionella from the hot and cold water system at Grantley Court.

The couple were unavailable for comment.

(Image: c. Ann)

Tell us what you think – have your say below or email [email protected]

Comments

There are no comments. Why not be the first?

Add your comment

related

public sector executive tv

more videos >

latest public sector news

Leeds’ Clean Air Zone Plans Suspended for the foreseeable future

19/08/2020Leeds’ Clean Air Zone Plans Suspended for the foreseeable future

Leeds City Council have today (August 19) announced that their plans for a Clean Air Zone within the city may not have to go ahead due to lower e... more >
Apprenticeships on the rise across London boroughs

19/08/2020Apprenticeships on the rise across London boroughs

According to recent statistics by London Councils, apprenticeships directly created by London boroughs are up 14% on the previous  year. ... more >
Colleges set to receive £200m in Funding

19/08/2020Colleges set to receive £200m in Funding

Over 180 colleges are set to receive a share of £200m, in order to repair and refurbish buildings and campuses. The funding makes up p... more >

editor's comment

25/10/2017Take a moment to celebrate

Devolution, restructuring and widespread service reform: from a journalist’s perspective, it’s never been a more exciting time to report on the public sector. That’s why I could not be more thrilled to be taking over the reins at PSE at this key juncture. There could not be a feature that more perfectly encapsulates this... read more >

last word

Prevention: Investing for the future

Prevention: Investing for the future

Rob Whiteman, CEO at the Chartered Institute of Public Finance (CIPFA), discusses the benefits of long-term preventative investment. Rising demand, reducing resource – this has been th... more > more last word articles >
Leeds’ Clean Air Zone Plans Suspended for the foreseeable future

19/08/2020Leeds’ Clean Air Zone Plans Suspended for the foreseeable future

Leeds City Council have today (August 19) announced that their plans for a Clean Air Zone within the city may not have to go ahead due to lower emissions during the lockdown period. The coun... more >
Apprenticeships on the rise across London boroughs

19/08/2020Apprenticeships on the rise across London boroughs

According to recent statistics by London Councils, apprenticeships directly created by London boroughs are up 14% on the previous  year. Between April 2019 and March 2020, London boroug... more >

the raven's daily blog

Cleaner, greener, safer media: Increased ROI, decreased carbon

23/06/2020Cleaner, greener, safer media: Increased ROI, decreased carbon

Evolution is crucial in any business and Public Sector Executive is no different. Long before Covid-19 even became a thought in the back of our minds, the team at PSE were looking at innovative ways to deliver its content to our audience in a more dynamic and responsive manner. We’re conscious to take the time to both prot... more >
read more blog posts from 'the raven' >

comment

Peter Kyle MP: It’s time to say thank you this Public Service Day

21/06/2019Peter Kyle MP: It’s time to say thank you this Public Service Day

Taking time to say thank you is one of the hidden pillars of a society. Being on the receiving end of some “thanks” can make communit... more >
How community-led initiatives can help save the housing shortage

19/06/2019How community-led initiatives can help save the housing shortage

Tom Chance, director at the National Community Land Trust Network, argues that community-led initiatives are a productive way of helping to solve... more >
Aberdeen's green transport fleet attracting international attention

19/06/2019Aberdeen's green transport fleet attracting international attention

Aberdeen City Council’s hydrogen spokesperson, councillor Philip Bell, highlights the Granite City’s determination to play a leading ... more >
A fifth of public sector workers have never received a thank you from the people they serve

13/06/2019A fifth of public sector workers have never received a thank you from the people they serve

A fifth of the country’s public sector workers say they have NEVER received a ‘thank you’ for doing their job as Public Service... more >

interviews

Artificial intelligence: the devil is in the data

17/12/2018Artificial intelligence: the devil is in the data

It’s no secret that the public sector and its service providers need to invest in technology to help make better use of their resources. Bu... more >
Digital innovation in the public sector: The future is now

17/12/2018Digital innovation in the public sector: The future is now

One of the public sector’s key technology partners has recently welcomed a new member to its team. Matt Spencer, O2’s head of public ... more >
New Dorset Councils CEO on the creation of a new unitary: ‘This is going to be the right decision for Dorset’

05/11/2018New Dorset Councils CEO on the creation of a new unitary: ‘This is going to be the right decision for Dorset’

The new chief executive of one of the new unitary authorities in Dorset has outlined his approach to culture and work with employees, arguing tha... more >
Keeping the momentum of the Northern Powerhouse

15/10/2018Keeping the momentum of the Northern Powerhouse

On 6 September, the biggest decision-makers of the north joined forces to celebrate and debate how to drive innovation and improvement through th... more >

public sector focus

View all News