Latest Public Sector News

02.08.16

Peer-to-peer learning needed for local public sector reform – IfG

Allowing local government organisations to learn from each other is more effective than top-down government initiatives in improving services, the Institute for Government (IfG) has said.

IfG researchers spoke to those working in central government, local government and representative and professional bodies, and found them consistently complaining that guidance on improving and integrating public services focused on best practice, not learning from mistakes.

In a new briefing paper, it said the only way to avoid this was to encourage more face-to-face conversations between people on the same level but from different professional backgrounds.

Dr Jo Casebourne, programme director at the IfG, said: “Better collaboration between local organisations is crucial to improving public services. But those on the ground still don’t have the support they need. Particularly with money and resources so stretched, the government must invest properly and only fund programmes that we know actually work.”

A recent joint report from the LGA, NHS Confederation, Association of Directors of Adult Social Services (ADASS) and NHS Clinical Commissioners said that integrated public services should be ‘business as usual’ by 2020, but warned that this may be harder to achieve because of funding problems.

The IfG said that government departments and national bodies should focus their limited funds on programmes that encouraged real-time learning from mistakes.

It also said that the growth of English devolution “provides an opportunity to reset the relationship between Whitehall and local government,” where Whitehall listens more to the lessons learned from local public sector reforms and grants powers as appropriate.

It also recommended that leaders of local public sector and professional bodies should do more to encourage staff to share concerns, including the greater use of cross-sector events to facilitate learning. For example, the challenges of health and employment integration could be addressed by bringing together nurses, social workers, GPs, employment providers and Jobcentre Plus staff.

Have you got a story to tell? Would you like to become a PSE columnist? If so, click here.

Comments

There are no comments. Why not be the first?

Add your comment

 

related

public sector executive tv

more videos >

last word

Prevention: Investing for the future

Prevention: Investing for the future

Rob Whiteman, CEO at the Chartered Institute of Public Finance (CIPFA), discusses the benefits of long-term preventative investment. Rising demand, reducing resource – this has been the r more > more last word articles >

public sector focus

View all News

comment

Peter Kyle MP: It’s time to say thank you this Public Service Day

21/06/2019Peter Kyle MP: It’s time to say thank you this Public Service Day

Taking time to say thank you is one of the hidden pillars of a society. Bei... more >
How community-led initiatives can help save the housing shortage

19/06/2019How community-led initiatives can help save the housing shortage

Tom Chance, director at the National Community Land Trust Network, argues t... more >

interviews

Artificial intelligence: the devil is in the data

17/12/2018Artificial intelligence: the devil is in the data

It’s no secret that the public sector and its service providers need ... more >

the raven's daily blog

NSPCC: Working together to improve the support available for children who have been sexually abused

08/10/2019NSPCC: Working together to improve the support available for children who have been sexually abused

Hayley Clark, the acting head of development and impact at the NSPCC, talks about the significant gap in support services for children who have been sexually abused and the Ho... more >
read more blog posts from 'the raven' >

editor's comment

25/10/2017Take a moment to celebrate

Devolution, restructuring and widespread service reform: from a journalist’s perspective, it’s never been a more exciting time to report on the public sector. That’s why I could not be more thrilled to be taking over the reins at PSE at this key juncture. There could not be a feature that more perfectly encapsulates this feeling of imminent change than the article James Palmer, mayor of Cambridgeshire and Peterborough, has penned for us on p28. In it, he highlights... read more >