Latest Public Sector News


Metrolink contactless payment system hits millionth journey

Transport for Greater Manchester announced today (20th Nov) that at the weekend Metrolink’s contactless payment system hit the million-journey mark.

The contactless payment method was brought in on the 15th of July this year and this milestone for the new payment system shows that people are quickly adopting the easy-to-use way to pay.

Contactless cuts out the need to buy a paper ticket or downloads the app, passengers simply use a contactless-enabled device, such as a bank card, phone or smart watch, to ‘touch-in’ and ‘touch-out’ at tram stops at the start and end of their journey, with the system working out their fare, up to a daily cap.

December is Metrolink’s busiest month, with approximately 300,000 extra journeys expected to be made.

Andy Burnham, Mayor of Greater Manchester said: “I’m pleased that Greater Manchester residents and our many visitors are taking advantage of contactless payments on Metrolink.

“It’s making tram travel easier, and opening up our region to jobs, leisure, skills and education opportunities. This is another step on our way to the integrated, London-style transport system we want to see here.”

TfGM’s Head of Metrolink, Danny Vaughan, said: “Christmas is the busiest time of the year for Metrolink, with lots to see and do right on our doorstep.

Many of those customers will be occasional users visiting the festive markets, socializing, or working in seasonal jobs, and contactless is the ideal way for these people to pay their travel.”


There are no comments. Why not be the first?

Add your comment



public sector executive tv

more videos >

last word

Prevention: Investing for the future

Prevention: Investing for the future

Rob Whiteman, CEO at the Chartered Institute of Public Finance (CIPFA), discusses the benefits of long-term preventative investment. Rising demand, reducing resource – this has been the r more > more last word articles >

public sector focus

View all News


Peter Kyle MP: It’s time to say thank you this Public Service Day

21/06/2019Peter Kyle MP: It’s time to say thank you this Public Service Day

Taking time to say thank you is one of the hidden pillars of a society. Bei... more >
How community-led initiatives can help save the housing shortage

19/06/2019How community-led initiatives can help save the housing shortage

Tom Chance, director at the National Community Land Trust Network, argues t... more >


Artificial intelligence: the devil is in the data

17/12/2018Artificial intelligence: the devil is in the data

It’s no secret that the public sector and its service providers need ... more >

the raven's daily blog

Utilising data to best deliver meaningful public services

14/11/2019Utilising data to best deliver meaningful public services

Public Sector Executive’s Matt Roberts explains how living in a modern, interconnected world, as we do, means public sector organisations cannot afford to ignore the rol... more >
read more blog posts from 'the raven' >

editor's comment

25/10/2017Take a moment to celebrate

Devolution, restructuring and widespread service reform: from a journalist’s perspective, it’s never been a more exciting time to report on the public sector. That’s why I could not be more thrilled to be taking over the reins at PSE at this key juncture. There could not be a feature that more perfectly encapsulates this feeling of imminent change than the article James Palmer, mayor of Cambridgeshire and Peterborough, has penned for us on p28. In it, he highlights... read more >