Latest Public Sector News

17.12.19

Lincolnshire County Council set to approve £1.8m IT investment

Leaders from the Lincolnshire County Council are set to approve an investment of around £1.8m into redesigning the authority’s IT systems, seeking to fix the series of “significant” issues which have beset the current system.

The council will look to adopt systems from, and become part-owner of, Hoople Ltd.

Hoople currently overseas a number of services including human resources, payroll and finance for a number of public sector organisations.

READ MORE: Utilising data to best deliver meaningful public services

READ MORE: Councils invited to apply for Local Digital Fund

The current system used by the council, delivered as part of its £70m IT, finance and HR services contract with Serco, suffered from number of issues related to poor performance and difficulties in configuring the software. Those issues affected both the local authority themselves, as well as the 160-plus schools it looks after.

Lincolnshire County Council’s current contract with Serco – who also took over operation the authority’s customer services centre – was due to end in 2020, before being voted to be extended last year until the end of March 2022.

In a report presented before councillors on Tuesday, officers said the current system was incorrectly set up and is “contributing to the inability to address a number of ongoing issues and is limiting the ability to take advantage of the full functionality.”

- Earn up to 16 CPD points, participate in workshops, seminars and innovation hubs on public service delivery

When addressing the inclusion of Hoople into the council’s IT systems, the officer’s report said: ““Whilst the investment in the reconstruction of the system is significant, [it] is not sustainable in its current state and a re-design will remove duplicated and inefficient processes.

The authority praised Hoople’s previous success and said incorporating the company would cost the council half a million pounds less than if it had taken on the job itself. In becoming part-owner of the company – alongside Herefordshire Council and Wye Valley NHS Trust – the council would also have greater control over the development of the system.

Hoople is looking to agree a seven-year agreement from the authority with an option to extend for a further two years. It is hoped the move will be finished by April 2021.

Comments

There are no comments. Why not be the first?

Add your comment

 

public sector executive tv

more videos >

last word

Prevention: Investing for the future

Prevention: Investing for the future

Rob Whiteman, CEO at the Chartered Institute of Public Finance (CIPFA), discusses the benefits of long-term preventative investment. Rising demand, reducing resource – this has been the r more > more last word articles >

public sector focus

View all News

comment

Peter Kyle MP: It’s time to say thank you this Public Service Day

21/06/2019Peter Kyle MP: It’s time to say thank you this Public Service Day

Taking time to say thank you is one of the hidden pillars of a society. Bei... more >
How community-led initiatives can help save the housing shortage

19/06/2019How community-led initiatives can help save the housing shortage

Tom Chance, director at the National Community Land Trust Network, argues t... more >

interviews

Artificial intelligence: the devil is in the data

17/12/2018Artificial intelligence: the devil is in the data

It’s no secret that the public sector and its service providers need ... more >

the raven's daily blog

The evolution of digital transformation for local government

05/06/2020The evolution of digital transformation for local government

Content provided by TechnologyOne, editorially reviewed by Public Sector Executive. A CEO’s perspective  Andrew Grant, former CEO of Aylesbury V... more >
read more blog posts from 'the raven' >

editor's comment

25/10/2017Take a moment to celebrate

Devolution, restructuring and widespread service reform: from a journalist’s perspective, it’s never been a more exciting time to report on the public sector. That’s why I could not be more thrilled to be taking over the reins at PSE at this key juncture. There could not be a feature that more perfectly encapsulates this feeling of imminent change than the article James Palmer, mayor of Cambridgeshire and Peterborough, has penned for us on p28. In it, he highlights... read more >