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Government launches new shared services strategy

Cabinet Office bosses have launched a new Shared Services Strategy for Government today, aimed at improving the integration of civil services and saving money.

The strategy involves moving to new cloud-based technology, promoting simpler back office processes across departments supported by automation, and meeting the needs of end users across the civil service, police, and the military.

It is expected to smooth over the process of working between different departments, reducing both time and money wasted, as well as making things easier day-to-day for individual services, which the government says will save the taxpayer millions.

Matthew Coats, chief operating officer of the Ministry of Justice, and interim head of Government Shared Services, which is leading the delivery of the project, said: “The shared services strategy for government sets a clear direction, and I am pleased to have been part of its development.

“This will be a step change in shared services across government, directly supporting civil servants in their roles, while also contributing significant savings to the public purse.

“By allowing civil servants to spend less time doing administration, they can spend more time delivering vital services to the public.”

In addition to improving the ability to deliver services, the new strategy is aimed at promoting competition between shared service providers in the market, which the government hopes will boost the quality of services delivered to the taxpayer and force providers to stay up-to-date with the latest technology.

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Neville   12/01/2018 at 17:43

Cloud technology is now the default in the industry and the word strategy is out of context. Office 365 will automate most of the back office and integrate them too.

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