IT Systems and Data Protection

A period of inevitable risk

Dr Daniel Dresner, information and cyber security governance lecturer at the University of Manchester, explains how the public sector’s approach to cyber security is improving.

The public sector’s approach to cyber security governance in the past could be summed up like many school reports: ‘getting better, but room for improvement’, PSE has been told. 

But according to Dr Daniel Dresner from the University of Manchester, the important thing that, particularly with the formulation of the new National Cyber Security Centre (NCSC), “getting the right activities in place is improving – probably much faster than we have seen for a long time”. 

While we are working in what Dr Dresner calls a ‘period of inevitable risk’, he argues that huge strides, like the introduction of Domain-based Message Authentication, Reporting & Conformance (DMARC), are now being made to “improve the systems that we use, to remove and disrupt the vectors that people can attack through”. 

All about the money 

Discussing the major threats facing the sector, Dr Dresner said it always comes down to one underlying factor: money. 

“There are two sides to this,” he argued. “On the whole, there are threats and then there is the crime. I’m fond of saying that, despite the statistics, on the whole there is very little cybercrime. What there is, however, is lots and lots of cyber-enabled crime: theft, fraud and extortion are now being done from the comfort of the criminal’s own premises in countries far away. 

“As has been pointed out, local government handle something like 23 pence in the pound of the finances which are in the public purse. In any government arena there is money to be had. Government, by its very nature, is complex and so it is difficult to communicate at a level where the variety of the criminality can be identified and stopped. 

“The DMARC makes things more difficult, but it is a matter of being aware that criminals will try and use phishing to get in, so they can then plant malware to find out what is going on, understand processes and then attack the processes to get money out.” 

Reflecting on the increasing threat of ransomware attacks, Dr Dresner stated it is somewhat reminiscent of the early days of the web where “one of the big concerns was physical computer sets, where people would have a break-in, lose all their kit, and buy new kit thinking that they were safe. But, of course, they weren’t safe, because the criminals knew that there was going to be a lot of new kit there worth stealing – so they put in the extra effort”. 

He added that while councils may be tempted to pay a ransom in order to get their processes back online quickly, they actually expose themselves to a greater level of risk: “There is a business model in the criminal world in that they sell on their lists of people who will pay up ransoms.” 

One of the big advantages about the NCSC, added Dr Dresner, is that it makes it easier for people to know where to report threats, which helps strengthen the national intelligence.

Good, basic protection 

While acknowledging that there are always going to be risks, he stated that a way to get good, basic protection in place is by using Cyber Essentials. 

“Cyber Essentials is very basic, but I love it because it finally answers the question of where do I start?” explained Dr Dresner. “In a complex organisation, it is still difficult to implement some of its points. But it is a starting point for making things better and for people to ask: ‘what does good look like?’, ‘how good am I?’, and if they are falling down on some of the basics they can look further down the line. 

“It can be good for small departments for creating frameworks to do good stuff, rather than being bowled over by these huge handbooks, which the consultants like, and resemble those magazines that tell you there are 340 ways to make Christmas simple. 

“We are in this period of inevitable risk. People are under pressure, people are still going to click on those dodgy links and the like, but what is getting better now are the systems which make those harder to come through.”