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      <title>Retailers need to be mobile friendly to ensure a Happy Christmas</title>
      <description>
New research from bss digital reveals that changes in consumer purchasing behaviour this&amp;nbsp;Christmas will impact retailers who do not have mobile enabled websites. 9% (approximately&amp;nbsp;1 in 10 shoppers) who used a PC to do their Christmas shopping last year will use their&amp;nbsp;smartphones in 2012. With 33 million smartphones and tablet...</description>
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      <pubDate>Mon, 03 Dec 2012 00:00:00 GMT</pubDate>
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      <title>Beyond energy efficiency</title>
      <description>
William Murray, managing director of Janex, explains its mission to bring sustainable and high-quality Scandinavian-style doors and windows to UK buildings.


Energy efficiency is not just about specifying products with the lowest u-values, and low CO2 is not just about energy efficiency. There are many windows available today that offer...</description>
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      <pubDate>Fri, 01 Jun 2012 00:00:00 GMT</pubDate>
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      <title>Fighting fraud locally</title>
      <description>
Grant Thornton UK LLP undertook research into local authorities' efforts to tackle fraud. The article below outlines some of the key findings of this research.&amp;nbsp;


Introduction


Grant Thornton UK LLP (Grant Thornton) was approached by the National Fraud Authority (NFA) in June 2011 to carry out research and produce a written report...</description>
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      <pubDate>Fri, 01 Jun 2012 00:00:00 GMT</pubDate>
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      <title>Getting value from CESP before it's too late</title>
      <description>
Jean Parbrook, a business development manager with Climate Energy, says that time is running out for local authorities and registered social landlords (RSLs) to claim funding for carbon saving measures from the energy companies.


Since the late nineties, energy companies have been heavily targeted on energy and carbon saving with an...</description>
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      <pubDate>Fri, 01 Jun 2012 00:00:00 GMT</pubDate>
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      <title>Good services, good management and good professional training go hand in hand</title>
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Sue Hall, chief executive of the West Yorkshire Probation Trust, discusses the role staff development has to play in delivering good services and staff management.


To provide the best services you need good people who are well managed,&amp;rdquo; says Sue Hall. &amp;ldquo;Even in these times of austerity, paying for good professional development...</description>
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      <pubDate>Fri, 01 Jun 2012 00:00:00 GMT</pubDate>
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