The Raven's Blog

13.11.19

More than a million public sector workers have never been thanked – is it time to show them some kindness?

Membership club Boundless calls for action on World Kindness Day.

Public sector membership club, Boundless, revealed shocking statistics ahead of World Kindness Day on 13 November, showing a fifth of the country’s public sector workers (over a million people) have never received a simple ‘thank you’ in their career.

The research, which polled over 2,000 UK workers, shows:

  • 1 in 5 (20 per cent) of public sector workers say they have never received a thank you message in their entire career – that equates to more than a million people.
  • 29 per cent in the civil service have never been thanked.
  • 57 days is the average time since someone last said ‘thank you’ to a public sector worker.
  • 90 days has been the wait for a thank you message for someone in the civil service.
  • 7 per cent of all public sector workers haven’t had a thank you message in more than a year.

Boundless spokesperson Darren Milton said: “World Kindness Day is the perfect time for people to think about what a difference just saying ‘thank you’ could make to those around them.

“It might be nurse who treats you in hospital, the teacher who educates your children, those working in the emergency services who keep us safe or even administrators who make the system work.

“All these people work all their lives in public service but tell us they rarely get thanked, and that’s a real shame.

“As our research shows, a simple ‘thank you’, whether that is online, in a letter or in person, can go a long way and make those people feel more valued.”

The statistics also showed:

  • 59 per cent of public sector workers say they don’t feel appreciated enough by the public.
  • 26 per cent of public sector workers said being thanked by the public would make them happier in their job – higher than the result for working fewer hours.
  • 21 per cent of teachers have never been thanked - and the rest have gone 65 days without a thank you.
  • 10 per cent of NHS workers have never been thanked - and the rest have gone 43 days since their last thank you.
  • 10 per cent of police have never been thanked – the remainder have gone 30 days without a thank you.
  • Every fire fighter says they have been thanked at some time in their career – but it’s been 24 days since the last message

For more information, please visit www.boundless.co.uk.

Comments

There are no comments. Why not be the first?

Add your comment

public sector executive tv

more videos >

latest public sector news

Leeds’ Clean Air Zone Plans Suspended for the foreseeable future

19/08/2020Leeds’ Clean Air Zone Plans Suspended for the foreseeable future

Leeds City Council have today (August 19) announced that their plans for a Clean Air Zone within the city may not have to go ahead due to lower e... more >
Apprenticeships on the rise across London boroughs

19/08/2020Apprenticeships on the rise across London boroughs

According to recent statistics by London Councils, apprenticeships directly created by London boroughs are up 14% on the previous  year. ... more >
Colleges set to receive £200m in Funding

19/08/2020Colleges set to receive £200m in Funding

Over 180 colleges are set to receive a share of £200m, in order to repair and refurbish buildings and campuses. The funding makes up p... more >

editor's comment

25/10/2017Take a moment to celebrate

Devolution, restructuring and widespread service reform: from a journalist’s perspective, it’s never been a more exciting time to report on the public sector. That’s why I could not be more thrilled to be taking over the reins at PSE at this key juncture. There could not be a feature that more perfectly encapsulates this... read more >

last word

Prevention: Investing for the future

Prevention: Investing for the future

Rob Whiteman, CEO at the Chartered Institute of Public Finance (CIPFA), discusses the benefits of long-term preventative investment. Rising demand, reducing resource – this has been th... more > more last word articles >

the raven's daily blog

Cleaner, greener, safer media: Increased ROI, decreased carbon

23/06/2020Cleaner, greener, safer media: Increased ROI, decreased carbon

Evolution is crucial in any business and Public Sector Executive is no different. Long before Covid-19 even became a thought in the back of our minds, the team at PSE were looking at innovative ways to deliver its content to our audience in a more dynamic and responsive manner. We’re conscious to take the time to both prot... more >
read more blog posts from 'the raven' >

comment

Peter Kyle MP: It’s time to say thank you this Public Service Day

21/06/2019Peter Kyle MP: It’s time to say thank you this Public Service Day

Taking time to say thank you is one of the hidden pillars of a society. Being on the receiving end of some “thanks” can make communit... more >
How community-led initiatives can help save the housing shortage

19/06/2019How community-led initiatives can help save the housing shortage

Tom Chance, director at the National Community Land Trust Network, argues that community-led initiatives are a productive way of helping to solve... more >
Aberdeen's green transport fleet attracting international attention

19/06/2019Aberdeen's green transport fleet attracting international attention

Aberdeen City Council’s hydrogen spokesperson, councillor Philip Bell, highlights the Granite City’s determination to play a leading ... more >
A fifth of public sector workers have never received a thank you from the people they serve

13/06/2019A fifth of public sector workers have never received a thank you from the people they serve

A fifth of the country’s public sector workers say they have NEVER received a ‘thank you’ for doing their job as Public Service... more >

interviews

Artificial intelligence: the devil is in the data

17/12/2018Artificial intelligence: the devil is in the data

It’s no secret that the public sector and its service providers need to invest in technology to help make better use of their resources. Bu... more >
Digital innovation in the public sector: The future is now

17/12/2018Digital innovation in the public sector: The future is now

One of the public sector’s key technology partners has recently welcomed a new member to its team. Matt Spencer, O2’s head of public ... more >
New Dorset Councils CEO on the creation of a new unitary: ‘This is going to be the right decision for Dorset’

05/11/2018New Dorset Councils CEO on the creation of a new unitary: ‘This is going to be the right decision for Dorset’

The new chief executive of one of the new unitary authorities in Dorset has outlined his approach to culture and work with employees, arguing tha... more >
Keeping the momentum of the Northern Powerhouse

15/10/2018Keeping the momentum of the Northern Powerhouse

On 6 September, the biggest decision-makers of the north joined forces to celebrate and debate how to drive innovation and improvement through th... more >

public sector focus

View all News