Government departments to benefit from £100m collaboration extension

Seven government departments are set to benefit from a £100m, three-year contract extension signed with Shared Services Connected Limited (SSCL), in partnership with the Government Shared Services (GSS), continuing to provide a range of critical business services.

As part of the agreement to extend SSCL’s existing contract, they have renewed their partnership with GSS – which is a part of the Cabinet Office – to ensure that SSCL are fully aligned to the objectives of the refreshed Government Shared Services Strategy.

Updated in September 2019, the strategy outlines ambitious visions for transforming delivery of finance and HR services over a 10 year period.

SSCL has been handling over £50bn of yearly payments, on behalf of the government, for the past six years – processing almost seven million transactions and ensuring the correct, timely paying of more than 250,000 public servants each month.

Savings set to be delivered by SSCL by the end of October 2023 are set to be up to £400m.

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Outlined in the deal to extend the existing relationship, focus has been set around a renewed commitment to deliver efficient, innovative and user-focused shared services for government departments. New service developments see enhanced user experience at the forefront, as SSCL looks to provide government employees with access to the latest digital technologies.

John Neilson, CEO Public Sector at SSCL said: “Our vision is to help the UK public sector save money and enhance quality so that it can improve services, innovate to enhance the quality of life for us all, protect people and the environment and deliver better outcomes for UK citizens and businesses.

“We are delighted to confirm our contract extension that will continue to drive enhancements to services with government departments.

“The extension builds on the achievements we have made over the past six years bringing departments onto a single platform, enhancing the end-user experience with investments in new technologies and platforms including robotics, intelligent automation and enhancing our self-serve portals, and ultimately continuing to enable the government’s transformation to cloud.”

Andy Helliwell, executive director of Government Shared Services added, “Our ambition is, above all, to create a future where civil servants’ ability to support government priorities and deliver services to the citizen is enhanced by the shared services they use.

“Shared services need to be mobile, accessible, intelligent and automated, to increasingly anticipate what the user needs to deliver a seamless, secure and intuitive user experience.”


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