IT Systems and Data Protection

07.06.17

Council fined £150,000 after family’s sensitive data published online for six weeks

A council in Essex has been fined £150,000 by the Information Commissioner’s Office (ICO) after it published sensitive information about a family.

Basildon Borough Council was found guilty of breaching the Data Protection Act when it published personal information about a family in planning documents which were visible on the authority’s site.

Investigators discovered that on 16 July 2015, council staff received a written statement in support of a householder’s planning application for works in a green belt.

However, the statement contained sensitive personal data relating to a traveller family who had been living on the site for many years.

More shockingly, the document revealed information about the family’s disability requirements, their mental health issues as well as their names, ages and the location of their home.

The statement, including all the sensitive data, was published on Basildon’s planning portal, and the ICO workers also found that this was due to failings in data protection, procedures and training. And it was also found that the council did not take the information down until the 4 September 2015, meaning it was live on the Basildon site for over six weeks before being removed.

“This was a serious incident in which highly sensitive personal data, including medical information, was made publicly available,” said ICO enforcement manager Sally Anne Poole. “Planning applications in themselves can be controversial and emotive, so to include such sensitive information and leave it out there for all to see for several weeks is simply unacceptable.”

Poole stated that the law around data protection was clear, adding that planning regulations don’t remove an individual’s rights.

“Local authorities and, indeed, all organisations must be certain that their internal processes and procedures are robust and secure enough to ensure that people’s sensitive personal information is protected,” she concluded.

A Basildon Council spokesman said: "The authority has been given 28 days in which to lodge an appeal against this decision. “We are taking advice and considering our position." 

Have you got a story to tell? Would you like to become a PSE columnist? If so, click here.

Comments

Steve Parish   13/06/2017 at 16:53

Is this material that the applicants had themselves put forward to justify development in the green belt? If so I'm not sure how you'd balance data protection with ano open process of determining exceptional circumstances. I'm amazed at plans committee how free people can be in a public meeting about their medical needs.

Add your comment

public sector executive tv

more videos >

latest public sector news

Leeds’ Clean Air Zone Plans Suspended for the foreseeable future

19/08/2020Leeds’ Clean Air Zone Plans Suspended for the foreseeable future

Leeds City Council have today (August 19) announced that their plans for a Clean Air Zone within the city may not have to go ahead due to lower e... more >
Apprenticeships on the rise across London boroughs

19/08/2020Apprenticeships on the rise across London boroughs

According to recent statistics by London Councils, apprenticeships directly created by London boroughs are up 14% on the previous  year. ... more >
Colleges set to receive £200m in Funding

19/08/2020Colleges set to receive £200m in Funding

Over 180 colleges are set to receive a share of £200m, in order to repair and refurbish buildings and campuses. The funding makes up p... more >

editor's comment

25/10/2017Take a moment to celebrate

Devolution, restructuring and widespread service reform: from a journalist’s perspective, it’s never been a more exciting time to report on the public sector. That’s why I could not be more thrilled to be taking over the reins at PSE at this key juncture. There could not be a feature that more perfectly encapsulates this... read more >

last word

Prevention: Investing for the future

Prevention: Investing for the future

Rob Whiteman, CEO at the Chartered Institute of Public Finance (CIPFA), discusses the benefits of long-term preventative investment. Rising demand, reducing resource – this has been th... more > more last word articles >
Leeds’ Clean Air Zone Plans Suspended for the foreseeable future

19/08/2020Leeds’ Clean Air Zone Plans Suspended for the foreseeable future

Leeds City Council have today (August 19) announced that their plans for a Clean Air Zone within the city may not have to go ahead due to lower emissions during the lockdown period. The coun... more >
Apprenticeships on the rise across London boroughs

19/08/2020Apprenticeships on the rise across London boroughs

According to recent statistics by London Councils, apprenticeships directly created by London boroughs are up 14% on the previous  year. Between April 2019 and March 2020, London boroug... more >

the raven's daily blog

Cleaner, greener, safer media: Increased ROI, decreased carbon

23/06/2020Cleaner, greener, safer media: Increased ROI, decreased carbon

Evolution is crucial in any business and Public Sector Executive is no different. Long before Covid-19 even became a thought in the back of our minds, the team at PSE were looking at innovative ways to deliver its content to our audience in a more dynamic and responsive manner. We’re conscious to take the time to both prot... more >
read more blog posts from 'the raven' >

comment

Peter Kyle MP: It’s time to say thank you this Public Service Day

21/06/2019Peter Kyle MP: It’s time to say thank you this Public Service Day

Taking time to say thank you is one of the hidden pillars of a society. Being on the receiving end of some “thanks” can make communit... more >
How community-led initiatives can help save the housing shortage

19/06/2019How community-led initiatives can help save the housing shortage

Tom Chance, director at the National Community Land Trust Network, argues that community-led initiatives are a productive way of helping to solve... more >
Aberdeen's green transport fleet attracting international attention

19/06/2019Aberdeen's green transport fleet attracting international attention

Aberdeen City Council’s hydrogen spokesperson, councillor Philip Bell, highlights the Granite City’s determination to play a leading ... more >
A fifth of public sector workers have never received a thank you from the people they serve

13/06/2019A fifth of public sector workers have never received a thank you from the people they serve

A fifth of the country’s public sector workers say they have NEVER received a ‘thank you’ for doing their job as Public Service... more >

interviews

Artificial intelligence: the devil is in the data

17/12/2018Artificial intelligence: the devil is in the data

It’s no secret that the public sector and its service providers need to invest in technology to help make better use of their resources. Bu... more >
Digital innovation in the public sector: The future is now

17/12/2018Digital innovation in the public sector: The future is now

One of the public sector’s key technology partners has recently welcomed a new member to its team. Matt Spencer, O2’s head of public ... more >
New Dorset Councils CEO on the creation of a new unitary: ‘This is going to be the right decision for Dorset’

05/11/2018New Dorset Councils CEO on the creation of a new unitary: ‘This is going to be the right decision for Dorset’

The new chief executive of one of the new unitary authorities in Dorset has outlined his approach to culture and work with employees, arguing tha... more >
Keeping the momentum of the Northern Powerhouse

15/10/2018Keeping the momentum of the Northern Powerhouse

On 6 September, the biggest decision-makers of the north joined forces to celebrate and debate how to drive innovation and improvement through th... more >

public sector focus

View all News